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Functions
The functionality of the Motorola MotoPure H12 Bluetooth Headset is simple and straightforward. A flush mounted circular call button is easy to use for starting and ending conversations. When held down, this same button features a redial function as well. A single bar volume adjustment lets you easily control levels and can mute calls when both sides of the bar are pushed simultaneously.
A small pin light LED indicator on the face of the MotoPure H12 is invisible when not illuminated and only shines blue about every 10 seconds when paired with a phone. A small power button is located to the rear of the unit and allows it to be powered down when not in use, prolonging battery life. Turning the unit on automatically activates pairing.
Sound Quality
Probably the foremost issue with most Bluetooth headsets is the sound quality of the unit. The Motorola MotoPure H12 performed well in a variety of situations. I tested the headset indoors, outside, in public environments, as well as in the car with windows up and down. In all cases, both long distance and local, I was told the sound quality was spot on, with little distortion or clarity issues. In fact, I tested it on name and number voice dial modes on my phone with no problem at all.
The main benefit of the MotoPure H12 that Motorola boasts about is the outstanding clarity and use of its CrystalTalk technology. This technology utilizes a 2-microphone system that is supposed to help silence the bulk of background noise so callers can hear you clearly, even when volume levels around you are higher. Though I did not have a stadium full of cheering fans handy, I did try the headset out in public gathering places such as restaurants and bars. Most callers still noticed the background noise and occasionally I had to repeat myself, but for the most part, the louder the background noise, the harder it was for me to hear my caller. Not the other way around. This may have something to do with finding the right ear speaker sleeve. These are designed to slightly mold to fit your ear opening and help with isolation, but in my case, the ear loop kept it in place more than the ear bud.
Range
The only clarity issue I noticed was when I tested the boundaries of the headset's range. Motorola states that the MotoPure H12 has a range of approximately 30 feet, but in reality, I found the quality of the audio to begin distorting slightly at 10-15 feet and got worse as the distance increased. This isn't all that surprising since most Bluetooth headsets don't typically achieve the advertised range. Truly, this unit works best when the user has their phone on them or at least right nearby. That being said, most of us should never have a problem since our phones are usually on us at all times.
Conclusion
Overall, the Motorola MotoPure H12 Bluetooth Headset performs very well as a Bluetooth wireless headset unit and presents a contemporary look that sets the bar for other models. Its outstanding comfort and sophisticated look make it a welcome change from the otherwise brightly illuminated, bulky, uncomfortable and stylishly challenged Bluetooth headsets from other companies. The MotoPure H12 appears to address many issues users have with other wireless headsets, creating a subtle balance of style vs. functionality.
Pros
- Lightweight and comfortable
- Small size offers discrete usage
- Spun metal, rectangular design and gloss black add high-tech style
- Clear, thin plastic ear loop does not make ear sore after extended use
- Two charging units included, desk and carrying case
- Clear sound quality on both ends of conversation
Cons
- Need to keep phone close for maximum clarity without distortion
- Some features not fully explained in guide, such as mute and redial
- Background noise still apparent in calls, but less than with other models
- Small design makes this headseat easy to lose, especially if you have cats that like small shiny objects
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