Style and Comfort

For the Motorola H700 Bluetooth Headset, style and comfort do not go hand-in-hand. The headset's style is sleek, elegant, even beautiful for those of us who think gadgets can be described in such a way. But comfortable, the H700 is not. This is a shame, because Motorola obviously put a lot of work into the device. This is one area of design that still needs attention.

The H700 is about the size of a large bumblebee with the microphone boom closed at 43 by 27 by 17 millimeters, or 1.69 by 1.06 by 0.66 inches respectively. With the boom open, the headset is still small at 64-millimeters, or 2.51-inches, long. For its size, the headset is not as light as it could be, though at 14 grams, or about half an ounce, it is still relatively light.

As tiny as the H700 is, like a bumblebee, you know it's there. I felt the device on my ear at all times during use, and it was not an entirely comfortable awareness. Though the device does not shake off the ear easily, it did fall off on occasion. The H700's ear hook interfered with my glasses frames and slightly dug into my ear during prolonged use.

In addition, the lack of an earbud on the headset felt weird. The speaker is inside a plastic bulge on the inside of the H700, which has three holes in it to let the sound through. It just didn't feel right to put my ear against the piece, though; it felt like something was missing on this part of the headset. This aspect could be a matter of preference, however; other users may feel differently.

Pairing

While the pairing process is designed well like all functions of the Motorola H700 Bluetooth Headset, the instructions that came with our test device did not properly explain how to sync the headset. The directions say to simply open the microphone boom of the headset near the phone you want to pair it with, and make sure all other Bluetooth devices are turned off. I did this, but the headset's indicator did not turn purple like it is supposed to in pairing mode.

I had to call Motorola's support line, 877-MOTOBLU, to find out why the process wasn't working. The customer service representative who answered the phone quickly explained how to properly pair the device, though it was difficult to understand her English since she spoke with a thick Indian accent. The representative told me to hold the multifunction button down while opening the headset's microphone boom. I did as instructed and the phone entered pairing mode. The call took no longer than two minutes.

It's unclear how easy it would be to pair the H700 with a non-Motorola mobile phone, because we tested the H700 with Motorola's own RAZR V3c. It was simple to pair the device with the RAZR V3c. I simply turned the phone's Bluetooth function on, searched for the H700, found it, selected it, then entered the security code, "0000." That's all there was to it.

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